Speaker's Fee Range : $10,500
Travels From : ID
The Messy, Unpredictable, and Inescapably Human Challenge of Making the Rhetoric of Change a Reality
Re-engineering? How about TQM? Maybe if we organize in teams? Hire a consultant? Benchmarking? We`re all looking for ways to cr...
Rick Tate has delivered keynote addresses, workshops and consulting projects for clients around the world challenging people`s mind-sets and developing new ways of thinking. Working through his California based international consulting firm, ThinkIT, Rick is an internationally recognized expert on service quality, leadership development and organizational excellence and is a founding faculty member of the Center for Innovative Leadership, and a faculty member for the Institute of Management Studies.
Rick has authored many books, articles and training programs including the best-seller, Leadership and the Customer Revolution, Legendary Service, Frontline Service, World Class Customer Service and The Service Monkey. His acclaimed training programs have been translated into over eleven languages and distributed all over the world.
Challenges of the Customer Revolution
Leadership & the Customer Revolution
The Call For Leadership
Better, Faster, Different:
The Messy, Unpredictable, and Inescapably Human Challenge of Making the Rhetoric of Change a Reality Re-engineering? How about TQM? Maybe if we organize in teams? Hire a consultant? Benchmarking? We`re all looking for ways to create a fast, flexi...
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