Building Trust When Communicating Gets Crtical
Like it or not, our professional relationships are impacted -- positively or negatively -- by the ability to communicate. Customers are won or lost. Employees are encouraged or de-m...
6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty
Customer service professionals can be successful even in the most difficult service circumstances -- if they practice six key service strategies. In this eng...
The 11 Ground Rules to Common Sense Leadership
There are just some things every leader ought to know -- like how to earn an employee`s respect, how to be truthful, how to make good decisions, how to motivate others -- how to be ...
As a trusted advisor to major U.S. companies and organizations and an award-winning keynote speaker, Phillip Van Hooser has one driving mission. Ensure leaders are equipped and ready for the opportunities and challenges that undoubtedly await them.
For 30+ years, Phil has been showing business owners, entrepreneurs and company leaders how to plan, communicate and execute their responsibilities -- especially in challenging situations -- while engaging and empowering the people they lead.
Sell Your Ideas, Build Your Influence, Grow Your Opportunities
[Business Communication]
Being heard is about more than just getting what you want. It's about approaching decision-makers in a way that sparks their interest and causes th...
Building Trust When Communicating Gets Crtical
Like it or not, our professional relationships are impacted -- positively or negatively -- by the ability to communicate. Customers are won or lost. Employees are encouraged or de-motivated. Our netw...
6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty
Customer service professionals can be successful even in the most difficult service circumstances -- if they practice six key service strategies. In this engaging account of P...
The 11 Ground Rules to Common Sense Leadership
There are just some things every leader ought to know -- like how to earn an employee`s respect, how to be truthful, how to make good decisions, how to motivate others -- how to be taken seriously as...
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