Philip Steffen

How to keep existing customers from defecting to the competition. The value of building personal relationships is stressed as participants see and are exposed to to new skills in seeking out prospects, identifying key players, discovering what the competition is doing and will be doing, and getting to the decision-makers who can say, "YES! I`LL BUY!"

The "Motivational Talk" everyone is talking about. This presentation is built around the unique concept of WANTIVATION Phil addresses such topics as personal responsibility, accountability, ethics, integrity, character and self improvement as they relate to success in business and in life.

Audience members see what customers demand now and will demand in the future; how to adapt sales and service ideas used by the best in the world and implement them with customized improvements.

Success in the future will be driven by how well and how fast a business can develop and implement specific solutions internally AND for its customers. Value-Added Solutions is a mindset, driven by customers` needs and expectations and by actions of competitors.

Excelerating into Visionary Leadership: Helping Others Increase Productivity and Performance
(A Leadership Development Seminar for Elected Officers, Staff of Professional and Trade Associations):
Can be adapted as a Program for Military Officers & Senior Non-Coms
The ability to make things happen by anticipating the future and then articulating that vision to others, is the key to building people and growing an association. "EXCELerating" (performing faster, with more efficiency, at higher levels of achievement) requires visionary leaders who make things happen. These unique leaders have an ability to get others to see their vision and then move in the right directions. Visionary leaders inspire, they educate, they plan. They demand performance from themselves and allow themselves no excuses. They put decision-making in the hands of people closest to critical problems and situations. They create an environment of excitement and achievement where people grow and take responsibility. This seminar will show how visionary leaders can structure their associations to increase quality, service, productivity and create specific solutions for their membership and industry.

EXCELerating into the Future
Trends once measured in years are now taking place in months, weeks... even days. "EXCELerating" (anticipating change and then performing faster at greater levels of effectiveness) is a necessity to improve bottom line results! This presentation is constantly updated based on current events and situations.

How Visionary Leaders Manage Change, Lead People & Build Teams
Attendees will see what "the best in the world" are doing to get people working together for common goals and stretch targets rather than getting bogged down by the "what`s-wrong- with-people-today" and "we`ve-always-done-it-this-way" syndromes.

Team Building For A Competitive Advantage
There is a significant difference between "TEAMWORK" and "A TEAM." This presentation drives home how to structure a team for collaboration and sharing, so that the unique skills of each individual are used to the maximum.

Building Partnerships to Build Profits
Future growth for companies, even entire industries, may well rest on their ability to establish and nurture PARTNERSHIPS between their customers, suppliers and even "friendly" competitors. Here are some "how to" ideas.