Mike has been a catalyst for customer experience design and strategy around the world. He completely understands how to bridge the gap between data gathering and new experiences. Mike Wittenstein is a global speaker, practicing customer experience designer, and consultant.
For over 20 years, he has been helping businesses navigate big changes with results that show on the bottom line. But, the focus isn`t on the balance sheet. The focus is shifted to the human element, which ultimately creates value for the customer, the employees and the shareholders.
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