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Lorna Riley

CEO, Author, Change & Customer Service Expert

Speaker's Fee Range : $10,500
Travels From :   CA

  Lorna Riley Profile

Named "Consummate Speaker of the Year," Lorna Riley is a 28-year veteran international professional speaker, trainer, published author, and CEO of Chart Learning Solutions. Her membership with the National Speaker`s Association earned her the CSP (Certified Speaking Professional designation), an honored classification held by less than 8% of professional speakers. She has won 5 productivity awards, including the Stevie Award nomination for "Best Training Website," the 2012 Brandon Hall Silver Award for "Best Use of Blended Learning," the 2012 American Society of Training and Development`s PEAK Award top three finalist, and Consumate Speaker of the Year.

Lorna`s background includes sales, management, education, and a wide variety of industries. She has created over 120 training programs, 6 Coaching Guides, 280 eLearning modules, and five assessments in Sales, Leadership, Management, and Customer Service. Her organization offers MAPs (Managed Accountability Plans), performance management, the award-winning "Performance Assurance System" (PAS) where everyone earns an "A," a turn-key high-performance LMS called the "Training Accountability Platform," (TAP) eLearning, workshops, keynotes, and Skill Inventory Assessments in Sales, Customer Service, and Leadership. She has presented over 1,000 programs to audiences worldwide.

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