Speaker's Fee Range : $10,500
Travels From : CA
Who Really Cares:
Understanding that great customer service is not something you do but rather reflects something you are is the foundation of building long-term customer loyalty.
In this e-book. Kit Grant outlines th...
Kit Grant has delivered more than 2,900 presentations in 15 countries on 4 continents.
He specializes in pushing people outside their comfort zones to get the even better results they deserve. Kit has owned and operated his own business for more than 35 years and previously worked as a school counselor, a clinical psychologist, a manager in the food and beverage industry and as a salesperson and sales manager for a major communications company.
Kit has undergraduate and graduate degrees majoring in counseling and psychology. He has earned the CSP (Certified Speaking Professional) designation and the CSP (Certified Sales Professional) designation making him the world`s first CCSSPP! In 2000, he was inducted into the Speaking Hall of Fame and in 2001-2002 Kit served as the World President of the Global Speakers Federation. In 2005 he received the International Ambassador Award for service to the global speaking industry.
The Customer Is Not Always Right!:
Still Flailing After All These Years?:
Its Not My Fault!:
Who`s The Boss?:
Who Really Cares: Understanding that great customer service is not something you do but rather reflects something you are is the foundation of building long-term customer loyalty. In this e-book. Kit Grant outlines the steps any organization c...Read More
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