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Barbara Glanz

International Customer Service & Employee Engagement Expert, Catalyst for "Johnny the Bagger", Speaker on 7 continents

Speaker's Fee Range : $10,000 - $20,000
Travels From :   FL

  Topics

Attitude Change Decision Making Empowerment Inspiration Leadership Management Motivation Team Building Customer Service Performance / Pro... Life and Work Bal...

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  Books

  Barbara Glanz Profile

Barbara Glanz, CSP CPAE, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. She is the author of twelve bestselling "how-to" books:

The Simple Truths of Service Inspired by Johnny the Bagger (Co-authored with Ken Blanchard)
The Simple Truths of Appreciation -- How Each of Us Can Choose to Make a Difference
180 Ways to Spread Contagious Enthusiasm™
Priceless Gifts -- Using What God's Given You to Bless Others
CARE Packages for the Workplace -- Dozens of Little Things You Can Do to Regenerate Spirit at Work
Handle with CARE -- Motivating and Retaining Employees
CARE Packages for Your Customers -- An Idea a Week for Customer Service
CARE Packages for the Home -- Dozens of Ways to Regenerate Spirit Where You Live
Balancing Acts -- More Than 250 Guiltfree, Creative Ideas to Blend your Work and your Life
Building Customer Loyalty -- How YOU Can Help Keep Customers Returning
The Creative Communicator -- 399 Tools to Communicate Commitment Without Boring People to Death!

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  Barbara Glanz Talk Titles

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  Topics

Attitude Change Decision Making Empowerment Inspiration Leadership Management Motivation Team Building Customer Service Performance / Pro... Life and Work Bal...

More topics

  Books

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