Robert Stevenson

Biography

Robert Stevenson is an internationally recognized speaker and author of the best selling book "How To Soar Like An Eagle In A World Full Of Turkeys." Mr. Stevenson has shared the podium with such renowned speakers as former President George Bush, former Secretary of State Colin Powell, General Norman Schwarzkopf, Anthony Robbins, Tom Peters, and Steven Covey. This is a man who has been there. He has owned several companies, sold internationally in over 20 countries, established and maintained hundreds of accounts worldwide, along with managing a worldwide sales force. Your people will be hearing from a man who has been there and made it happen, not just studied it; a man who has held positions from Salesman to Chief Executive Officer. Mr. Stevenson’s client list reads like a Who’s Who in business. His ability to connect with an audience is amazing; be it a strategic planning session for a Fortune 500 company to 20,000 salespeople, he excels at blending humor, facts, inspiration, conviction and audience participation.

Robert is a man who knows how to deal with the risks, competition, and the ever-changing technology in the business arena. In short, he understands what it takes to be successful. He brings over 25 years of extensive corporate and entrepreneurial experience to his programs.

Publications

How To Soar Like An Eagle In a World Full of Turkeys

Here are winning strategies, techniques, methods and thoughts that will empower you towards a better future. This book will make you laugh, it will make you cry, it will make you think, it will challenge you, but most of all, it will make you better.

Titles

How the Best Get Better How To Soar Like An Eagle In A World Full of Turkeys
"In life as in nature, today's peak will be tomorrow's foothill." Anon.

This double-edged sword cuts to the core of performance, both business and personal performance. Mandates from management throughout the country all seem to be singing the same song: If we are going to remain successful and be players in the marketplace both now and in the future, we must constantly strive to learn more, improve our quality of service, increase customer satisfaction, increase market share and do it in less time with fewer people.

To keep elements for success effective, to facilitate individuals performing at their Optimum Level, it sometimes takes a catalyst of rare ingredients to first ignite the fire and then keep it blazing.

The Peak Performance program was designed to be the catalyst to get things moving, and also teach techniques to keep it going.

You've Got To Make Them Say WOW!
"There is only one boss, the customer, and they can fire everybody in the company ... from the Chairman on down ... simply by spending their money somewhere else." (Sam Walton)

This program deals with dispelling the theory that the customer is always right. Whether it was selling a Dixie cup of lemon-aid on the sidewalk or closing a multimillion-dollar deal, anyone who has ever dealt with a customer knows the customer is not always right. Many times the customer is wrong, very wrong; however they are still the customer. This Customer Service program addresses how to keep customers spending their money at your organization without giving away the farm. By exploring not only in the initial sell, but also addressing how to improve repeat and referral business, this program will provide concrete examples of ways to improve your selling techniques. This program has been designed as an educational, interactive seminar for anyone who has customer contact, from Executives, Managers, and Supervisors to Hourly Personnel.

Change - Coping Controlling Capitalizing
"When you're finished changing, you're finished." (Benjamin Franklin)

Change is a constant. You can either choose to embrace it or watch as your business disintegrates right before your eyes. Everyone is standing on shaky ground. Today's King of the Mountain could be tomorrow's case study on failure. Kmart, IBM, Kodak and American Express have all found out the power of change, from a position of power to a fight for survival. The ultimate cause for change is the customer. When a company increases the value offered to a customer by improving the product, enhancing service, or reducing price the competition must follow. The customer wants it better ... they want it easier to use ... they want it cheaper ... they want it now. Even now, in today's tenuous economy, it is the customer who is driving the ship. No matter what else is happening, it is the customer who is choosing when and where to spend. This program explores change ... the successes, the failures and the reasons behind both.

The Answers to Successful Selling Are All Four Letter Words
"Show class, have pride, and display character. If you do, winning takes care of itself." (Paul "Bear" Bryant)

The art, discipline, techniques of selling have traveled many different paths over the centuries. Whether one is doing research or actually working in businesses it is obvious the path to selling effectively has gone from simple to highly sophisticated and back again. This program doesn't mean to oversimplify the process of selling something, but it will make it understandable and easy to implement by sticking to the basics. The program breaks down the Art and Science of Selling into a no-nonsense set of guidelines that will make even the most novice of salespeople a success.

The Leadership Formula: It's a PROCESS ... not an EVENT
"The energy in a business radiates from its leaders and affects every aspect of the organization." Anon.

The Leadership program focus is on practical, insightful and useful skills that help to make relationships work and companies prosper. Designed with the goal of helping companies thrive in today's marketplace, Mr. Stevenson identifies how to start, maintain, and deepen working relationships. This program starts with the nine elements of the Leadership Formula then delves even deeper into the philosophy of relationships. Mr. Stevenson addresses courage and challenge, confidence and commitment, compassion and communication, change, cooperation, and control.

Creating A "WANT TO" Rather Than "HAVE TO" Environment TEAM WORK ... The Transformation of ME to WE
For your company or organization to succeed in this highly competitive, ever changing environment you need to be certain you are running at peak performance. All resources must be utilized to full potential.

When considering the resources of an organization, its most valuable asset is always its human resources. To be able to maximize results, you need to be able to maximize Operations, Preparations, Motivations, and Expectations. Mr. Stevenson has developed a program that addresses the many aspects of teamwork and how to make it function at its optimum potential.

The Ability to Communicate is the Single Most Important Skill Determining Your Success in Life
"...all too often talking is mistaken for communication..." Savage

Communication is an interactive event between two or more individuals; a give and take of thoughts, wants, or needs. Communication is a skill that must be learned and practiced regularly in order to be successful at it. The Communication program was designed using proven and powerful communication techniques intended to call the audience to action, calling them to examine their own skills, and then calling them to actively practice improving those skills.

Riding A New Wave To Success Re-Thinking, Re-Designing, Re-Directing Your Organization's Future
"Good fortune is what happens when opportunity meets with planning." (Thomas Edison)

Mr. Stevenson has developed this program to facilitate the Strategic Planning process. This program enables the organization to get a handle on what it is doing right, where it can improve, and what must be done to reach the goals being set. Some of the greatest experts on any business are a firm's own people. Utilizing various aspects of dynamic interaction, Mr. Stevenson will take full advantage of the brainpower sitting in the room. With Robert as the catalyst driving the audience, everyone will get involved and in no time be combining their collective brilliance to accomplish far more than previously thought possible. At the end of the program there will be a detailed account of what is going right, and what needs improvement. Additionally the group will produce a prioritized strategic action plan intended to improve the organization and better prepare it for today's highly competitive and ever changing environment. This seminar will prove to be one of the best allocations of corporate resources ever authorized.

Controlling Your Most Valuable Commodity≤br> “Time is the epitome of a non-renewal resource, once past, it can never be recaptured.” Anon. ≤br>≤br> Understanding that time is an organization's most valuable commodity is the first step, the easy part. Learning how to use this valuable commodity judiciously, with the reverence it deserves, is the hard part. ≤br>≤br> Effective time management is actively making things happen that will advance you toward your goal, rather than just letting things happen. No matter how efficient an individual or an organization is, productivity will increase exponentially with efficient use of time.
"...time is what we want most, but alas, we use worst..." (William Penn)