Jeffrey Gitomer

Biography

AUTHOR. Jeffrey Gitomer is the author of The New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude. All of his books have been number one best sellers on Amazon.com, including Customer Satisfaction is Worthless, Customer Loyalty is Priceless, The Patterson Principles of Selling, The Little Red Book of Sales Answers, The Little Green Book of Getting Your Way, The Little Platinum Book of Cha-Ching!, The Little Teal Book of Trust, Social BOOM! , and The Little Book of Leadership. Jeffrey`s books have appeared on best-seller lists more than 850 times and have sold millions of copies worldwide.

OVER 100 PRESENTATIONS A YEAR. Jeffrey gives public and corporate seminars, runs annual sales meetings, and conducts live and Internet training programs on selling, customer loyalty, and personal development.

BIG CORPORATE CUSTOMERS. Jeffrey`s customers include Coca-Cola, D.R. Horton, Caterpillar, BMW, AT&T Wireless, MacGregor Golf, Ferguson Enterprises, Kimpton Hotels, Hilton, Enterprise Rent-A-Car, AmeriPride, NCR, Stewart Title, Comcast Cable, Time Warner Cable, Liberty Mutual Insurance, Principal Financial Group, Wells Fargo Bank, Baptist Health Care, BlueCross BlueShield, Carlsberg, Wausau Insurance, Northwestern Mutual, MetLife, Sports Authority, GlaxoSmithKline, AC Nielsen, IBM, The New York Post, and hundreds of others.

IN FRONT OF MILLIONS OF READERS EVERY WEEK. Jeffrey`s syndicated column, Sales Moves, appears in scores of business journals and newspapers in the United States and Europe, and is read by more than four million people every week.

SALES CAFFEINE. Jeffrey`s weekly e-zine, Sales Caffeine, is a sales wake-up call delivered every Tuesday morning to more than 500,000 subscribers, free of charge. Sales Caffeine allows Jeffrey to communicate valuable sales information, strategies, and answers to sales professionals on a timely basis.

AWARD FOR PRESENTATION EXCELLENCE. In 1997, Jeffrey was awarded the designation of Certified Speaking Professional (CSP) by the National Speakers Association. The CSP award has been given fewer than 500 times in the past 25 years and is the association`s highest earned award.

SPEAKER HALL OF FAME. In August, 2008, Jeffrey was inducted into the National Speaker Association`s Speaker Hall of Fame. The designation, CPAE (Counsel of Peers Award for Excellence), honors professional speakers who have reached the top echelon of performance excellence. Each candidate must demonstrate mastery in seven categories: originality of material, uniqueness of style, experience, delivery, image, professionalism, and communication. To date, 191 of the world`s greatest speakers have been inducted including Ronald Reagan, Art Linkletter, Colin Powell, Norman Vincent Peale, Earl Nightingale, Brian Tracy and Zig Ziglar.

Publications

Jeffrey Gitomer`s Little Teal Book of Trust:
How to Earn It, Grow It, and Keep it to Become a Trusted Advisor in Sales, Business, & LIfe

In 1998 Jeffrey took a leadership position and wrote a book about loyalty when the rest of the world was stuck on satisfaction. More than 500,000 worldwide copies later, turns out he was ahead of the curve, and right on the money.

Ten years later he is again making a statement. The next decade will be defined by TRUST.

TRUST in countries, governments, corporations, and individuals.
TRUST in products, services, claims, speeches, commercials, and ads.
TRUST in clergy, sports heroes, teachers, firemen, and police.
TRUST in healthcare, economies, newspapers, books, and the internet.
TRUST in families and friends.

This breakthrough book defines trust, relates trust to truth, tells how to gain trust, how trust is lost, shows examples of trusted relationships, and how to rebuild trust. And for salespeople this book shows how to build loyal relationships and become a trusted advisor -- written in Jeffrey`s straight-forward style you have come to know -- and yes, even trust.

Titles

Elemental Selling

Elemental Service

Customer Wellness

Business Development