Georganne Bender & Rich Kizer

Biography

Rich Kizer & Georganne Bender are nationally recognized experts on customer diversity, “messing with the media”, marketing & promotion, and everything retail. In 2004, KIZER & BENDER were named "Two of Retailing's Most Influential People".

Rich & Georganne have presented their “Retail Adventures in the REAL World™” keynotes and seminars to diverse audiences since 1989, making this their 16th anniversary as a speaking team. Their unique consumer insights are frequently featured in the medias, including several special reports on ABC National News. Their e-book “Champagne Strategies on a Beer Budget!” has helped thousands of retailers improve their bottom line; and their popular magazine column, “Georganne & Rich on the Road, which appears monthly in Craftrends Magazine, won the 2004 American Society of Business Publication Editors (ASBPE) Gold Award of Excellence.

Any speaker can talk about customers, but KIZER & BENDER actually become them. In addition to focus groups, one-on-one interviews, and intensive on-site studies, their research includes posing as every kind of consumer you can imagine; and maybe even a few that you can’t! The result of their research is literally straight from the customers’ mouth – solid, ground-level intelligence that you can use today to better serve your own customers.

Rich & Georganne’s “GenerationSpeak!”, Customer Service, Marketing and Promotion, Sales, Business Motivational, and Retail Specific keynotes and seminars are inspired by their intense customer research. Their presentations blend brilliant content with colorful examples, humor and insight so you learn while you laugh! And you’ll leave with inspirations, strategies, tactics, tips and techniques you can use the second you return to your business!

Titles

GenerationSpeak! Managing the Collision of the Generations: A Complete Guide to Understanding the Different Generations that Shop -- and Work -- in Your Business

Champagne Strategies on a Beer Budget!
Blow Away Your Competition Without Blowing Your Budget!

Think Like a Brand, Act Like a Business!
How To Make Your Business More Important Than Anything It Sells

Prospering in Turbulent Times:
Strategies to Pull Customers Closer, Maximize Sales & Increase Profits

Turned On and Excited!
Strategies that Build Sales, Energize Customers and Increase Profits

Street Savvy™ T.E.A.M. Building
Together Everyone Achieves Magic!

Creating Store Layouts that Sell, Sell, Sell!
Increase Your "Shelf Esteem" with Tricks of the Trade You Can Take to the Bank

Selling Smarter, Selling More:
Sales Strategies that Dramatically Boost Your Bottom Line!