Here Today, Here Tomorrow: Proven Ways to Engage, Retain and Motivate Your Top Talent
The key to success for any organization is the ability to attract and retain skilled and talented people. Good organizations make employee retention a core element of their talent management and organizational development strategy. Those that fail to make it a priority risk losing their top talented people to the competition. This session shows you how to design an effective employee reten`tion strategy that provides a comprehensive road map for not only attracting and keeping talented employees, but for motivating and engaging them to achieve a higher level of performance--saving an enormous amount of money. This session is jam packed with tips, practical ideas, and easy-to-implement advice for creating a motivating, high-retention culture.
Employee Engagement Strategies to Boost Performance
Successful organizations realize employee engagement is critical in sustaining their leadership and growth in the marketplace. Employee engagement is the person`s connection to their work, the organization, their customers, the leaders and the relationships they have with their co-workers. Engaged employees stay with their employers, have higher levels of job satisfaction and make significant contributions. During this fast-paced workshop you will learn dozens of strategies and employee involvement techniques such as Roast, Toast and Boast, Vampire Extermination Expedition sessions and Quest programs to boost motivation and teamwork. Enhance employee engagement by using Idea Campaigns, Shining Stars and Idea Olympics. Learn how these programs can improve retention, cut costs, reduce employee turnover and have a major impact on job satisfaction.
Fast, Focused and Friendly: The Essentials of Great Customer Service
Learn to create a powerful culture of exceptional customer service that permeates and drives the actions of the entire organization. This program will help you create a five-step service quality process that develops the right attitudes, behaviors and emotionally connects with your customers. Discover how to hire, manage and reward your employees so they act quickly, take responsibility and deliver a high level of service. Learn how to train your employees to become your ambassadors that will keep your customers pleased and coming back. This session provides dozens of tips and strategies that can be implemented immediately.
Dynamic Teambuilding: How to Enhance Communication and Build Effective Teams
Individual behavior styles and preferences have a direct impact on our interpersonal relationships in the workplace. Team members differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. This workshop helps people understand each other better and appreciate the differences each person brings to the workplace. As a result, you will become a more successful leader and make interactions with others more rewarding and effective. The workshop incorporates a behavior assessment to give a more complete understanding of yourself and others. This program will unlock some of the mysteries in dealing with people on and off the job.
Using Assessments to Identify, Hire and Develop Top Talent
Each person brings their own unique skills, talents, beliefs, and personality to the job. These differences affect how we behave with each other, communicate, and perform. Assessments provide an unemotional evaluation of an individual`s behavior, attitudes, values and talent -- qualities difficult to judge in an interview alone. Learn how to use assessments and behavioral reports to hire the right person and match them with the right job for long term success.
Hire the Best, Forget the Rest! How to Hire Top Performers Each and Every Time
The key to business success is the ability to attract, hire and retain skilled and talented people who fit your culture. Learn the skills, processes and the knowledge you need to identify and hire top performers each and every time -- those that will perform in the top 20%. When you add the money spent on recruiting, hiring, orientation, training and employee turnover costs, it equals to 2.5 times the person`s annual salary. This workshop shows you how to design a comprehensive strategy for not only attracting and hiring skilled employees, but for motivating and engaging them to achieve a higher level of performance. As a result, you will generate greater customer loyalty, decreased employee turnover and higher financial returns for your business.
The Power of a Positive Attitude
Have you ever been around a person with a negative attitude? People can choose to be negative or positive -- it is their choice. Unfortunately, those that choose to be negative will poison the attitudes of others, cause conflict, complain and resist change. They suffer from what Greg calls, "mental constipation." You will learn what causes negativity, how to minimize its effects and how to change it. In his practical and motivational style, Greg unfolds a blueprint that has helped thousands of people empower themselves, transform others and drive a positive "can do" attitude throughout the organization. This session is designed to help human resource professionals and business owners become change agents to improve performance and deliver powerful results.
Innovation Meets Bureaucracy: How to Make Hippos Fly!
Every organization faces two major challenges -- innovation and bureaucracy. Innovation is the driving force behind growth, new jobs and new industries. Every person strives to be innovative, to be all they can be. On the other hand, bureaucracy drains the energy and creative ability and robs people the pride of a good job well done. The current economic situation along with its new directions, regulations and ongoing uncertainty has affected businesses and people in different ways. In this interactive and motivational presentation, Greg provides a transformation process that will quickly enhance performance creating a foundation of employee engagement, change and innovation. He provides practical ideas along with personal antidotes on what it takes to enhance creativity, capture new ideas and help people find passion and pride in what they are doing. This session is based on Greg`s book, The New Leader: Bringing Creativity and Innovation to the Workplace.
Managing the Family-Owned Business Without Losing Your Shorts or Sanity
The family-owned business faces a unique set of challenges and issues. Less than one-third survive through the second generation and less than 10 percent make it through the third. Learn from a family business consultant who has guided hundreds of businesses in succession planning, reducing conflict and improved customer service. He will provide you with strategies, systems and processes to help you create a roadmap of success by addressing leadership transitions, succession planning and intergenerational issues, making your family business part of the solution--not the problem.