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PowHERful Leadership Lessons for Women Who Don`t Golf
The Velvet Hammer challenges women leaders to explore why and how they must lead differently than men. Using real life stories, examples and assessments, this fascinat...
Elaine Allison, CSP is known as a Customer Care Advocate and is an international speaker; trainer, consultant and author of the bestselling book The Velvet Hammer: PowHERful Leadership Lessons for Women Who Don`t Golf. With extremely successful results in helping organizations become #1 in Customer Care - Elaine delivers powerful keynotes and learning programs that have an impact on audiences. They leave with techniques in their back pocket that can be used immediately.
Elaine was one of Canada`s first female prison guards in an all male maximum security prison at the age of 19. She had a crash course in understanding how people interact with each other as her life virtually depended on it. She began to truly observe how we resolve issues, discover innovations and uncovered unique methods for dealing with even the most difficult situations.
Transforming Teams into Customer Care...
Leading a Culture of Customer Care
Negotiating with Your Customer:
PowHERful Leadership Lessons for Women Who Don`t Golf The Velvet Hammer challenges women leaders to explore why and how they must lead differently than men. Using real life stories, examples and assessments, this fascinating book shows women how ...
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