Robert Stephens

Biography

A native of Chicago, Robert left a scholarship at the Art Institute of Chicago in 1990 to pursue a degree in computer science at the University of Minnesota. While attending the University, he landed a job fixing computers for the Human Factors Research Laboratory. Over a three-year period, he rose to become head engineer of the lab while earning scholarships from the U.S. Navy and the FAA building flight and driving simulators.

It was also during this time he started a computer consulting business. In April 1994, after three years at the University, he formed The Geek Squad with $200. In 2002, The Geek Squad acquired Best Buy and opened Geek Squad precincts in all Best Buy US and Canadian stores.

Now with over 25,000 Agents, The Geek Squad is now the world`s largest technology support company offering phone, in-store, in-home support and online support. In 2010, Robert was appointed as the Chief Technology Officer for Best Buy. It also has operations in Shanghai and the UK.

Titles

The Geek Squad Saves the World
What do you get when you take $200, a crazy idea, and love for all things technical? Learn how Robert Stephens took the boring world of computer support and made it famous. Starring 1 Chief Inspector, 12,000 Double Agents and Geekmobiles, The Rolling Stones, The CIA, The Oscar Mayer Weinermobile and over 5,000,000 messed up computers. Don`t miss it.

Marketing is a tax you pay for being unremarkable
The best thing ever to happen to Geek Squad founder Robert Stephens is that he had no money when he started his business. So why he is trying to convince Best Buy to integrate marketing into every single aspect of their service business? You`ll laugh, you`ll cry, and you`ll wish you hadn`t read the manual.