Richard Hadden

Biography

Richard Hadden is a Certified Speaking Professional with a focus on Employee Relations and Creating a Great Place to Work. He is the co-author of Contented Cows Give Better Milk: The Plain Truth About Employee Relations and Your Bottom Line.

Education

Master of Business Administration from The University of North Florida, Jacksonville.

Bachelor of Science in Management from Jacksonville University.

Professional Designation

Richard has earned the Certified Speaking Professional (CSP) designation, the highest earned designation in the speaking industry, conferred by the National Speakers Association, and held by fewer than 7% of its members.

Career

Richard Hadden was a manager for a large savings and loan association in the 1980’s. He learned computer programming and worked as a programmer and systems analyst in the field of multi-user microcomputer software, before the advent of PC’s. He was Director of Product Development for a software house in North Florida before starting his own software consulting business in 1986.

While consulting, he taught software design, principles of management, and international economics at Jacksonville University. He began working as a trainer and consultant to corporations and left the university in 1991.

Since 1990 he has delivered keynote presentations and training programs for more than 500 audiences throughout the US, Canada, Australia, the Caribbean, and Europe.

Personal

Richard is an 8th-generation Floridian, and a native and lifelong resident of Jacksonville, Florida. He and his wife Christine, have two children.

Publications

Contented Cows Give Better Milk
The hard-hitting business book that makes the connection between people and profits.

Using facts, not faith, Contented Cows Give Better Milk makes the case that if you treat people right, you’ll make more money.
Of course, treating your employees right is the right thing to do, but that's not the point.

This is a business book in every respect, and like it or not, the lexicon of business is money. It’s how we keep score. So, using real companies and real numbers, Contented Cows makes the case in terms business people understand. In a profound but simple way it establishes, for the first time we’re aware of, clear linkage between an organization’s employee relations practices and its bottom line.
Whether it’s in heavy manufacturing, distribution, retail, services, high- tech, or professional sports,  it is no accident that the organizations consistently identified as winners in their chosen field happen to be some of the best places on earth to work. This occurs not as an afterthought, but as a vital, premeditated element of business strategy. It’s a relentless truth that those in the unenviable position of having to compete with the likes of Southwest Airlines, GE, FedEx, Hewlett-Packard, 3M, Wal-Mart, and scores of lesser known organizations we profiled have to face every day.

Titles

Leading Through an Uncertain Economy
Contented Cows Give Better Milk: Your People...Your Profit
Effort is Personal: All About Discretionary Effort and Employee Engagement
The Journey Thus Far: Foundations for a Fabulous Future!