Mike McKinley

Biography

Mike McKinley is a businessman, motivational speaker, consultant, author, business owner, and developer of a showcase garden destination. For over 25 years, he was involved in the daily operations of the multi-million dollar educational publishing house, which he founded.

Presenting hard-hitting business content delivered in a fun way, Mike entertains while he teaches -- presenting as the keynote speaker, at corporate trainings, to in-house programs, and for professional association meetings. His long-term client list includes Daimler-Chrysler, Toro, American Airlines, Great Clips for Hair, Subway, American Family and First Bank. Hundreds of companies - from construction to healthcare, high technology firms to the auto industry - have relied on Mike for insight into creating today`s business innovation and success.

His program topics include Change, Motivation, Maximizing Performance, Customer Service, Teamwork, Leadership and Balancing Work & Home.

With a career in manufacturing and retail and with experience in radio and television broadcasting, Mike has a breadth of business expertise on which to draw when he shares his ideas and programs with large audiences, individuals, management teams and boards of directors across the country.

As a committed civic volunteer, Mike enjoys assisting various organizations, bringing his professional and personal strengths to help those in need. He often visits his alma mater, volunteering his time and sharing his business expertise with students whom he considers the business leaders of tomorrow. Through sponsorship of United Way functions, providing scholarships and support at his alma mater, and working with those dealing with terminal illnesses, Mike appreciates the many opportunities he has to give back to his community.

Mike and his wife Deb live in Wisconsin and Florida and enjoy sharing time with their five children.

Mike uses real life photos for fun and humor yet ties them into serious points about life and business. He works to share his message of maximizing performance and enjoying the ride!

Publications

They Have the Money:
A Simple Equation for Keeping Your Customers

They have the Money, is an essential tool for any service-oriented business. With advice, stories and exercises to use in your business, Mike McKinley`s book will help you succeed in getting customers to:
Remain with your business, preferring you to your competition, every time.
Return to your business, to give you ore opportunities to serve them.
Refer their friends, creating growth through positive word-of-mouth.

With clear examples and easily understood explanations, Mike McKinley will lead you through the simple formulas that can help you better serve your customers - and enjoy greater customer loyalty and profits.

Titles

Change Was Changed Before It Was Changed
You simply must change to keep up with your competition. But change doesn`t have to be scary. Learn how to react to change constructively, thereby encouraging flexibility in the people around you.

Maximizing Performance
The business bottom line is affected by how you minimize mistakes and achieve consistent productivity. Learn how responsibility and accountability are essential to your survival and growth.

Motivation
Learn to make the most of each day. People with a positive outlook are happier and more effective both at work and at home. Mike sparks permanent changes by motivating you to focus on what is important in your life.

Customer Service
Right now your competition is busy trying to win over your customers. Don`t let that happen! Learn how to take your clients beyond customer service to a place called "customer specialness," where your clients are loyal and your sales increase.

Teamwork
In an era of cutbacks, improving productivity with fewer employees becomes essential. However, accomplishing more with fewer people takes teamwork. Learn how to meet or exceed your goals -- without compromising quality or service standards -- by building self-motivated teams.

Leadership
Learn when to manage and when to lead. Businesses need to be managed, but people need to be led. Effective managers who are also leaders become resource people for, not bosses of, others. And isn`t that what supervision is all about?

Balancing Work and Home
It`s hard to succeed at work and at home when both are filled with goals, expectations, and demands. Finding the right balance can increase your productivity and improve your attitude. Put more balance in your life!