Mark Sanborn

Biography

Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted authority on leadership, team building, customer service and change.

Mark Sanborn graduated cum laude from The Ohio State University. In 1978-79 he served as the National President of the FFA, a youth organization of 500,000 members. In addition to his work as a business educator and author, Mark continues to be an active leadership practitioner. Most recently he served as the president of the National Speakers Association.

Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. Mark is also a member of the exclusive Speakers Roundtable, made up of 20 of the top speakers in America.

Mark Sanborn is the author of seven books, including TeamBuilt: Making Teamwork Work, Sanborn on Success, and Upgrade: Proven Strategies for Dramatically Increasing Personal and Professional Success. Mark's book The Fred Factor: How Passion in Your Work and Life Can Make the Ordinary Extraordinary is an international bestseller. His most recent release, You Don't Need a Title to be a Leader, is making an impact on leadership development at every level.

He has created and appeared in 20 videos and numerous audio training programs. His video series Team Building: How to Motivate and Manage People made it to the #2 spot for bestselling educational video series in the U.S.

Mark's list of over 1,500 clients includes Capital One, Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Key Bank, KPMG, Morton's of Chicago, Motorola, New York Life, RE/MAX, ServiceMaster, Time Warner, Upsher-Smith, U.S. Dept. of the Interior, USPS, Wachovia and Washington Mutual.

Publications

In his inspiring new book, You Don't Need a Title to Be a Leader, Mark Sanborn, the author of the national bestseller The Fred Factor, shows how each of us can be a leader in our daily lives and make a positive difference, whatever our title or position.

Through the stories of a number of unsung heroes, Sanborn reveals the keys each one of us can use to improve our organizations and enhance our careers.

Titles

The Fred Factor
How to Make the Ordinary Extraordinary
The Fred Factor MonographPersonalize the message of Mark's bestselling book, The Fred Factor, for your audience. This highly motivational presentation explains how you can become a Fred ... providing you the means to reinvent your business and life through self-mastery, vision, empowerment, and service. This program is a powerful way to get everyone from front-line employees to upper management focused on the importance of self-responsibility and creating value for those we work and live with. It goes beyond the workplace to show viewers how to enrich their personal lives as well.

You Don't Need a Title to Be a Leader
How Anyone, Anywhere, Can Make a Positive Difference
In his work with corporate America, Mark Sanborn has found that too many definitions of leadership are focused on the outer manifestation of leadership: the title, position on the org chart, and corner office space. These perquisites of appointed leadership may have little to do with the actual ability of the individual who enjoys them to lead. Sanborn has found that the more telling characteristic of true leaders is their power with people as opposed to the positional power they may enjoy over people

As one of our leading thinkers, authors and speakers on leadership, Mark has focused on the true heart of leadership; What he refers to as little 'l' leadership. This genuine leadership is not conferred by title or location in the executive suite. It is leadership demonstrated through our everyday actions and the way we influence the lives of those around us.

The Encore Effect
How to Give a Remarkable Performance in Anything You Do

Everybody has a "stage." It could be one's work, home or community and a passion for the quality of what we do. Mark Sanborn presents a new, high impact presentation based on his book, The Encore Effect: How to Give a Remarkable Performance in Anything You Do.

Mark describes the process for creating a remarkable performance in whatever you do that will make customers, colleagues and others want to come back for more. You will learn how to practice your craft using SCALES (Summarize Critical Actions Learn Essential Skills), use preparation to virtually assure success, keep polishing to 2LU: two levels up, and avoid performance pitfalls. It's the same methodology for achievement that Mark has used to become a best selling author, hall-of-fame speaker and leading authority on leadership, service and team development.