Lori Miller

Biography

Lori Miller started her first company, Tooty Inc., in 1988 and brought her 1st published work to market in 1991. Her expertise in customer service, sales and employee development has been used by such prestigious companies as: Allied Waste Industries Marriott International Centex Home Builders Microsoft CTX Mortgage Veolia Environmental Services General Mills Thousands have benefited from her training and advice. Her creation of the Telepicting Concept, how one pictures you based on your phone voice, has helped companies rethink their approach to sales and customer service. Her information is thought-provoking and her workshops are inspiring.

Titles

Telepicting ©- Telepicting is the association of a face to a phone voice We've all done it! You hear a voice, you picture the person, you draw a conclusion about the person and then decide whether or not the company is worthy of your money. Lori Miller will walk your group through the process of Telepicting as they listen to conversations and laugh their way to changing their own phone demeanor. This keynote session can be followed by small group Telepicting training sessions. Intelepicting ©- Intelepicting is the assessment of non-verbal cues When it comes to business travel or traveling alone, knowing how to Intelepict will help you to not fall victim to a crime. If you are on a sales call or interviewing someone, knowing how to Intelepict the other person will help you close the deal or pick the right candidate. This is a fun and interactive session! This keynote session can be followed by small group Intelepicting training sessions.