John G. Miller

Biography

John G. Miller, author of the best-selling QBQ! The Question Behind the Question, Flipping the Switch: Unleash the Power of Personal Accountability and the new Outstanding!: 47 Ways to Make Your Organization Exceptional.

Ever heard questions like these?
"Why do we have to go through all this change?"
"When is someone going to train me?"
"Why can't we find good people?"
"When will that department do its job right?"
"Who dropped the ball?"
"Why don't they communicate better?"
"Who is going to solve the problem?"

If so, then John G. Millers message on "Personal Accountability and the QBQ!" is right for your organization - and maybe even for you, too. People at every organizational level have found Personal Accountability and the QBQ! life changing. John is the founder of QBQ, Inc., an organizational development firm dedicated to making personal accountability a core value for organizations and individuals. Through his writings, speaking, and a nationwide network of QBQ! certified consultants, Miller has brought his message to countless organizations including Bausch & Lomb, Blockbuster, American Cancer Society, Wells Fargo, Verizon, WellPoint/Anthem, Boeing, Husqvarna, Wilsons Leather, Merck, and the U.S. Department of Defense.

He is the author of the best-selling books QBQ! The Question Behind the Question and Flipping the Switch, both published by Penguin - and the new book Outstanding!: 47 Ways to Make Your Organization Exceptional. He invested a decade selling leadership and sales management training. His message of QBQ! was developed facilitating over 10,000 hours of training inside corporations from all industries.

A 1980 graduate of Cornell University, John now lives in Denver, CO with his wife, Karen, 6 daughters, one son, a ferret, two huskies, Nug the Pug, several Corn snakes and Pythons, Bearded Dragon lizards, 3 tropical birds, a horse named Roxy - and a VERY scared Shih Tzu (pronounced "sheet zoo") puppy! The Millers also have seven children. No wonder John travels so much!

Publications

Asking the right kind of question is only the first step to becoming fully engaged at work and in life. In his bestselling book QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships.

Now Miller takes readers to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.

Similarly, asking the right kind of question, a QBQ, is the first step to empowering what Miller calls the Advantage Principles-five essential practices that will lead to a richer experience in every aspect of life:
LEARNING: live an engaged and energized life through positive personal growth and change
OWNERSHIP: attain goals by becoming a solution-oriented person who solves problems
CREATIVITY: find new ways to achieve by succeeding "within the box"
SERVICE: build a legacy by helping others succeed
TRUST: develop deep and rewarding relationships.

With compelling real-life stories and keen insights, Miller demonstrates how anyone can find success and satisfaction by "flipping the switch."

Titles

Personal Accountability and the QBQ!