Joe Flower

Titles

Healthcare Better Faster Cheaper
A bracing presentation of the scope of the healthcare problem today and some remarkable news from a futurist who knows where to look: A movement is emerging that can change healthcare from the bottom up based on a new concept of value, new methods of discovering what works and what doesn’t, and new ways of building organizations that learn. While many are waiting for someone else to make the decision, now, in every part of healthcare, there are clinicians, hospitals, health plans, vendors, investors, and consumers who are taking steps to build a healthcare that works.

The Next Healthcare
In 20 years healthcare may look very little like it does today. We can already see some of the building blocks of that future - from digitization, automation, and the Internet, to powerful new pharmaceuticals and diagnostic techniques, to the increasing failure of our current financing structures - and we can begin to imagine what kind of future they will likely shape. Take a tour of a day in the life of healthcare 5, 10, or 15 years from today.

Borrow My Eyes: Consumer Power In the Future of Healthcare
What does this Information Age bring us? Well, right now, mostly disruption. More people have more information about what’s going on than ever before. But do they understand it? New data-mining techniques, the “semantic web” and consumer-directed health plans are already ushering in an age of transparency and consumer power unlike anything we have experienced before. Whoever can turn all that data into real knowledge will have leverage in the new healthcare. And that may be the best thing that could happen.

But What About Me?
As healthcare rights itself the workforce will change along with it. Most organizations are paralyzed at the prospect of job loss, but we can’t plan a new healthcare without confronting obsolescence along with the new opportunities. Healthcare will change, but the boundaries around healthcare will shift, too, enlarging the market and the potential for new business models and career paths. In this talk Joe conducts thought experiments designed for and with your organization and your people: How do we imagine our way into the new forms of healthcare? Where will we find new profit centers that can support a new workforce? How might the pieces fit together? Who can we be?

Vectors in the Future of the Healthcare Value Chain
In a healthcare world that is both consumer-driven and data-driven, healthcare’s “value chain” will be torn apart and re-assembled in a thousand large and small ways. The new value chain will have to build around highest value - not around reimbursement amount - and how that value is defined. Healthcare will live and die by value like any other industry that is subject to true market pressures. A vector is really just a way of focusing on a dimension and its direction and velocity. Vectors might include the aging of the population, new technologies, changes and opportunities in the workforce, Value Based System Design, the evolution of insurance companies and plans, and behavioral health in the new era. Discuss with Joe which vectors best capture the trends of change for your organization. How will those vectors influence the new values and be influenced by them?

ReTooling The Mind of the Organization
Here are key skills your organization needs to become a nimble, adaptive organism. Joe makes tools of the buzzwords: he demonstrates how to plan with scenarios and how to develop what some call the “long conversation.” He gives vivid form to those vague-sounding concepts, such as knowledge management, competency transfer, sense-making, and “lean management,” , getting you the tools you actually do need to solve the core problems so difficult for organizations to wrap their collective minds around. System problems can be hard to grasp, but Joe can explain them and make meaning of the jargon. Formats include a keynote for an overview or a half-day or longer workshop for getting into it.