Jim Sullivan

Biography

Jim Sullivan, CEO of Sullivision, is a veteran of over 20 years in the hospitality industry as an award-winning operator and best-selling author. He`s worked for and with companies as distinct as Walt Disney Company, Wal-Mart, American Express and Coca-Cola. Not a "theorist", Jim is well-known as a brand-builder, motivator, trend-spotter and problem-solver. He has built his reputation designing successful sales, marketing, and customer service programs for the "Top 200" foodservice and retail chains, and over 1,000 independent business owners and operators in the industry.

Jim is the author of two books that have sold over 400,000 copies worldwide, including the 2010 best-selling book DVD, and audio called Multi-Unit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams. His DVDs called Jumpstart! The Art of Effective Pre-Shift Meetings and The Shift: How to Plan It, Lead It, Make It Pay are now being used in over 12,000 foodservice operations worldwide.

Jim is an award-winning restaurant operator, a visiting professor at Penn State University, Purdue, the University of Delaware, Cal Poly and the Culinary Institute of America. He`s a graduate of the University of Colorado, and lives in Wisconsin with his wife and children.

Publications

Multi-Unit Leadership
The 7 Stages of Building High-Performing Partnerships and Teams

Multi-Unit Leadership is a dynamic new book by Jim Sullivan that explores both the art and science of 21st Century multi-unit leadership, selection and development. It details the 7 growth stages and over 250 best practices of high-performing MUMs (multi-unit managers) across foodservice industry segments that include QSR, casual dining, healthcare, family dining, fast casual, contract, hotel and fine dining.

The content is based on exclusive new research and best practices from over 480 high-performing Multi-Unit Managers who work for companies that include Applebee`s, Macy`s, Pizza Hut, Panera Bread, Burger King, Chili`s, Famous Dave`s, McDonald`s, KFC, Denny s, Walt Disney Company, Target, T.G.I. Friday s, Coca-Cola, and many other regional chains and franchisees.

Retail multi-unit managers will also gain considerable insight and expertise as they learn how foodservice MUMs build people, performance and profitability across multiple regions and territories. Whether you or your company oversees two stores or two hundred or two thousand, this book will show you and your multi-unit leaders or franchise business consultants how to unify brand standards, execute effective Store Visits, maximize sales across regions, build bench strength, manage time & multiple priorities, build high-performing teams, and beat the competition every shift.

Titles

Execution: How the Good Get Great by Doing the Right Things Right
"Learn how the best teams get better results every shift"

FUNDAMENTALS
"10 Ways to Be Brilliant at the Basics of Operations at the Unit Level"

Multi-Unit Leadership Workshop
"The 7 Stages of Building Profits and Teams across New or Different Markets "

Creative Training Techniques for the 21st Century
"How the Best Companies Get the Best Results from their leaders, Teams and Franchisees"

MEGATRENDS
"Key Trends that Will Affect Your People, Performance and Profits in the Next 12 Months"

How to Plan and Execute Dynamic Pre-Shift Meetings

The Art of the Power Shift
"How to Plan It, Lead It, Make It Pay"

Finding Keepers
"How to Recruit, Engage and Retain Today`s Emerging Workforce"

The Renegade Restaurant
"Uncommon Strategies for Making More Money in 21st Century Food Service"

Driving Revenue at Drive-Through, Takeout, To-Go
"Best Practices to Improve Speed, Accuracy and Service"