Janelle Brittain

Biography

Janelle Brittain can empathize with you. She felt especially challenged during a change for the worse: a downturn period in her computer-sales career. Frustration with all of the popular training courses led her on a search for some new approaches.

What she discovered were methods to increase her thinking, flexibility and communication capabilities, giving her more control in challenging situations. By practicing these techniques, her performance skyrocketed! She became the top Sales Rep in her Division at XEROX every single month for an entire year.

As she shared these techniques with others in positions as diverse as executives to support and technical staff, they all experienced the same excellent results. This success motivated Janelle to establish the Dynamic Performance Institute so she could share these skills with everyone.

Janelle Brittain is an internationally recognized public speaker, trainer and consultant with more than 30 years of business experience in training, communications, marketing, sales and management. Her mission, through DPI, is to equip businesspeople with the skills they need to excel amidst shifting paradigms. Since founding the Institute, she has shared her techniques with thousands of people throughout the world.

Publications

How to Say It Performance Reviews:
Phrases and Strategies for Painless and Productive Performance Reviews

Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals - for both the reviewers and the reviewed.

It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases too).

Also included is advice on preparing an agenda, body language, and tone of voice - plus true success and horror stories.

Titles

Stress Management
Exceptional Thinking Under Pressure

Management/ Leadership
Handling the "Tuff Stuff" of Leadership
Leading the Charge for Change Within Your Company
Managing Employees Performance for Exceptional Results
Merger & Acquisition: Orchestrating Your Integration Plan for Results
Switch-on Your Employees' Motivation
Coaching for Improved Performance

Team Building
Exceptional Teams that Thrive at the Pace of Change
Rebuilding Your Teams after Layoffs, Reorganizations and Mergers

Communications
Speak Their Language: Flex Your Communication Style
Listening Between the Lines
Defusing Difficult Personalities/Customers
Customer Service: Who Cares?

Change Management
Coping with Change Without Maalox