Jackie Freiberg

Titles

BOOM! 7 Choices for Blowing the Doors off Business-as-Usual
BOOM is the speech every leader wants to give, every organization needs to hear and every employee wants to live.

BOOM! is the result of studying many of the most innovative businesses, gutsy leaders, and accountable employees around. Jackie has distilled this collective wisdom into 7 essential choices that cause culture, service, success, and business to BOOM! Dr. Freiberg uses a variety of powerful stories and examples to illustrate what it means to blow the doors off business-as-usual. She believes that an organization’s success is as much the will of the people as it is the will of the CEO. Leadership is not for the faint of heart—no wimps, no whiners, and no more moan’n and groan’n!

Blowing the doors off business-as-usual is about ordinary people, at all levels, doing whatever-it-takes to be extraordinary.

Dr. Freiberg will challenges you to defy mediocrity and join a movement of men and women who refuse to be victims and instead, CHOOSE to take charge of your own success at work. That means leading wherever you are planted.


GUTSY LEADERSHIP: Blow the Doors off Service-as-Usual Creating a workplace that explodes with Productivity, Passion and Profitability. The challenges facing companies in a global economy will demand more than conventional thinking and business as usual. The world is not changed by those who are unwilling to take risks. No Wimps! It takes GUTS to move an organization in bold new directions. It takes GUTS to get out on the lunatic fringe where new breakthroughs are found. It takes GUTS to come down from the Ivory Tower and talk to people in a human voice that’s intimate, inviting and authentic. It takes GUTS to blow up the old rules and free smart people from dumb processes that limit their potential. It takes GUTS to lead with love and trust rather than manage by abstract authority and fear. It takes GUTS to make work fun and not take yourself too seriously. It takes GUTS to be accountable.


Are You Worthy of the Employee and Customer Loyalty You Desire?

Service leaders are gutsy, they have a “people first” philosophy. They know that when employees feel honored and served there is a reciprocal effect that causes them to provide extraordinary service to their customers.


LEGENDARY CULTURE: Create a Workplace that Explodes with Productivity, Passion and Profit! Leaders from the best companies around the world say that the single biggest predictor of overall success is a company’s ability to attract, retain, and motivate world-class people. They went on to say that the most important lever in enhancing this capability is corporate culture. EVERY ORGANIZATION HAS A CULTURE. Is yours purposeful or accidental, intentional or haphazard? Great companies leave nothing go to chance.

A legendary culture is a branded culture. A brand is a promise of a pending experience. It says to the customer: If you do business with us here’s the kind of experience you can expect. It says to the employee: If you come to work here this is the kind of experience you can expect. When you deliver on the brand promise to your employees you have a much better chance of delivering on the brand promise to your customers. The message: The way you treat your people is the way they will treat your customers.