Keynote Speaker: Don Blohowiak

Don Blohowiak

Don Blohowiak
Keynote Fee:
$7,500*
*Fee Note

Don Blohowiak Travels From: VA

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Biography

Don Blohowiak, former executive and author of several management books, is the founder and principal consultant of the Lead Well® Institute based in Princeton, NJ.

Don consults organizations to help them:
* Clarify their priorities
* Develop their people's latent leadership skills more fully
* Create systems to maximize human contributions through better selection, enhanced development, and improved working relationships

Don coaches individuals (especially managers and knowledge professionals) to help them:,
* Improve their personal productivity
* Increase personal satisfaction by becoming the most of who they potentially are
* Make the greatest contribution to their organization

Experience
__ Don has held executive management posts in Southern California, Milwaukee, Denver, Detroit, and New York City. His management experience spans Fortune-500 companies, high-tech startups, and not-for-profits. As an executive in the most profitable unit of a Fortune-500 company, Don participated in planning, managing, and coping with the aftermath of multiple waves of restructuring. His company reduced its full-time employee count by 50% (yes, half!) in two years—while improving both customer satisfaction and employee morale.
__He assists a wide variety of organizations to successfully improve performance and productivity. Provides customized programs and consulting on: Leadership, Change, Hiring, Creating a Culture of Service, Workplace Effectiveness (including Teamwork), and Priorities Management.

Expertise
__Don is the author of six management books distributed around the world. Honors include being named “One of the Top 10 Management Books of the Year” by Industry Week, numerous executive endorsements, and translations into Chinese, German, Portuguese, and Hebrew. (He is also the lead author of The Guy's Guide to Female Breast Cancer.)

Don contributed the Best Practices in Leadership Development chapter in this internationally renowned business reference.
_ Don was selected as one of 150 world-renowned business thought leaders (along with Daniel Goleman, Charles Handy, Warren Bennis, Philip Kotler, and Jim Collins) commissioned to provide essays for the landmark reference book on business and management, BUSINESS: The Ultimate Resource, released in September 2002 by Perseus/Bloomsbury.

Don’s “best practices” essay focused on how to implement effective leadership development. The editors of this widely praised landmark work named Don's chapter as one of the best in the 2,000+ page work.
_ He's been the featured leadership columnist for the Manager's Edge newsletter published by the Briefings Group and was the founder and editor of The Productive Leader newsletter published by The Economics Press. Don publishes The Leader’s Letter, an electric newsletter on leadership and management productivity, and participated on The Panel of Experts for First-Rate Customer Service. Don stays on the cutting edge by publishing articles frequently.
_ Frequently quoted by the news media regarding employee motivation, productivity, and marketing success strategies, Don's media credits are quite extensive. They include Fox News Channel, USA Today, CNN, CNBC, Wall Street Journal, New York Times, Chicago Tribune, Miami Herald, Los Angeles Times, ABC Radio, Associated Press, Reuters, UPI, ABC Radio, Voice of America, National Productivity Review, Entrepreneur, Business Marketing, Incentive magazine, as well as other newspapers, broadcast stations, newsletters, professional and trade journals worldwide.

Extraordinary
__Honored by industry peers as the Creative Marketer of the Year.

_ Creates truly customized presentations by employing a specific, defined preparation process including extensive research and interviews. Integrates audience involvement, humor, fresh insights, and take-home tools for immediate application. As a value-added service, assists with conference and program design and planning for a superb event at no additional charge. He also provides consulting services to businesses undergoing change.

__ Exceptional Clients including: Johnson & Johnson, Honda, AT&T, Motorola, United States Marine Corps, American Society of Association Executives, Inova Health System, Construction Financial Management Assn., Fleet Bank, Ameritech, Federal Life Insurance, Mail Advertising Services Assn., American Financial Services Assn., CUNA Mutual Insurance, Management Development Institute, Meeting Professionals International (U.S. & Europe), Consortium of Universities for International Business Studies, State of New Jersey, State of Delaware, US Customs Service, United Airlines, Cisco Systems, and many, many others.

Publications

The Complete Idiot's Guide to Great Customer Service
Don Packed with advice on improving your customer service skills. In addition to tips about serving your customers more efficiently and effectively, the authors provide the knowledge you need to understand your customers better. Positively reviewed by many, many customer service experts. Recently translated into Chinese!

Titles

Lead Others to Greatness
Managers leave this intense, interactive workshop armed with the understanding and tools to get their staff to outthink and outwork competitors while working smarter, harder and happier--even when the pressure is on.

Managers receive a tremendous wealth of breakthrough thinking and tactics to help them meet the outrageous demands placed on them with extraordinary performance. A manager's staff performs to the level of their manager. To have a better performing group of employees, give them better--more leaderful--bosses.

This content can also be presented as an inspiring opening or closing keynote address for a management conference.

Reorganized? Restructured? Here's How to Get the Work Done!
Participants leave with numerous tactics for enabling themselves and their staff members to produce more High-Value/High-Impact work amid wild Change.

They'll learn how to get the best from employees, even when conditions are turbulent and resources are tight.

Attendees receive helpful tools to assure that they crank-out more work-that-matters while eliminating make-work!

Creating a Culture that creates Loyal Customers
Participants learn how to make Customer Satisfaction & Loyalty the competitive differentiator to help your organization stand apart from all competitors. Topics include: The Success Triad: Quality, Teamwork & Customer Satisfaction; Surviving your customer's "Instants of Absolute Judgment"; Creating profitable loyalty at little, maybe even no additional cost; Hiring service-minded people who make all the difference; Motivating employees for meaningful and memorable service performance; and much, much more!

Mastering Radical Change: How to Stay Sane Without Going Crazy
Participants leave with fresh insights into today's turbulent employment environment. In an interactive setting, attendees explore their personal career issues in depth, and receive a copy of the essay, The Ten Tenets of the New Social Contract Between Organizations and Employees.

Attendees leave with no fewer than 50 proven tactics for lowering stress and increasing personal effectiveness both on the job and off, as well as having a framework for completing their personal mission statements.

This is a useful presentation for organizations in the throes of a stressful Radical Change (shrinkage, growth, merger).

With Integrity
Participants leave with a clear framework for making ethical decisions so they can act in accord with principled values. Even in the face of significant pressure and great temptations.

Using realistic case studies, small group discussions, and an easy to follow method, managers learn how to transcend rather meaningless, and not very helpful, platitudes such as Just do the right thing.

Participants leave this highly interactive seminar ready to employ a simple but very powerful structured process for applying your organization's principles to their everyday decisions and actions.

(Note: If your organization does not have a defined Statement of Principles & Values, we can help you create one that is both meaningful and effective in shaping your associates' behavior.)

The net result: Managers execute ethically -- consistently without agonizing guesswork. So they will enjoy their jobs more, and do them with more pride and less stress.

Hiring and Keeping the Keepers
Participants in this interactive workshop develop skills to make better hiring decisions to create a high-performance organization. Through discussions and role-playing, attendees learn to assess applicants for far more than employment history (greatness never comes from mere technical skills).

Attendees, provided with dozens of unusual interview questions and tactics, acquire new competencies so that the people they hire today can fulfill the ever-evolving job requirements of tomorrow.

Useful for any organization--growing or shrinking--that knows its success truly is dependent on its human capital.