Barbara Sanfilippo

Testimonials

As professional destination management consultants, we have seen hundreds of speakers including many celebrities and well-known authors. I can personally say in my 20 years of incentive and corporate meeting planning it is rare to find a keynote speaker who will invest the preparation time you did to tailor a program to our needs.
~ PRA Destination Management, Inc.

Wow! Did Press Ganey hit the mark when we selected you as a presenter at the 2004 Press Ganey National Client Conference! Your high energy and dynamic presentation style made it easy and interesting for our attendees to learn. Here are just a few of the many comments we received.
"Awesome! Excellent speaker! Very motivational! I cannot wait to present these items to my management team! Great ideas!"
"Barbara was exciting, motivating and fun. I respect her ideas and plan to implement many. Thanks!"
~ Press Ganey

I would like to personally thank you for putting on a fantastic presentation. Your presentation style left a remarkable impact on our group. If I may, let me share some of the responses turned in by our attendees.
"This was another one of my favorites! Not only did Barbara get us enthused about work but she got us enthused about life!"
"Great energy for an opening speaker! I liked the way she blended personal well being and happiness along with business tactics."
~ Greystone Communities

Super job! I`ve never seen anyone prepare and present sales and client relationship concepts in such a powerful, creative and engaging way. You clearly practice what you preach. We have a very specialized product yet you knew about us, our business and delivered exactly what our sales reps needed. For such a short session we got valuable tools to make more effective calls and position our reps as consultants. Even our more experienced reps were impressed and very favorable in their comments. You exceeded our expectations and delivered value, practical ideas and tons of motivation!.
~ Hollister-Stier (Allergy Extracts)

Your presentation was excellent, and the response from the sales representatives has been extremely positive. When looking for a speaker for our meeting, I felt it important to not have someone who "entertained" only. You certainly did your "homework" well. I was initially nervous how a female speaker would be received by my sales organization, which is highly technical, highly educated, and predominantly male. Your engaging style and content had their rapt attention.
~ Dionex Corporation

Your Dream Big! keynote was the most talked about portion of our event. For a group of seasoned -- "been there, done that" -- meeting professionals, who research, book and witness speakers on a frequent basis, this is quite a feat!
~ Meeting Professionals International

On behalf of the Westin Maui team, I want to personally thank you for the dynamic presentations you delivered to our teams here at the Westin Maui Resort & Spa. Your insights into sales with passion, service excellence through engagement, and your personal observations through the eyes of a guest, all provided unique value. On of my mangers wrote, "I now have great ideas to engage and reenergize my staff and feel valued as a member of the management team."
~ Westin Maui Resort & Spa

Your opening keynote, The Customer Care Professionals Role--Be Savvy, Be Strategic, Be Smart! was insightful, practical and dynamic. You gave our members concrete suggestions for enhancing their careers and engaging their staff. Thanks again for a great presentation at the SOCAP annual conference!
~ Society of Customer Care Professionals (SOCAP)

Trust me when I tell you, you have inspired me to implement a number of things within my department, organization and my personal life. You mentioned positioning and adding value in your keynote so I wrote an article and am building deeper relationships with my internal customers.
To engage my staff and improve their service performance I created a simple motto to reinforce our service standards. You recommended staying current and connected so I am pursuing a board position with my professional association. Best of all, you motivated me to create my very own Dream Board! Even my boss commented on my increased focus and motivation. Now I`m excited about inviting you to work with our company.
Thanks Barbara for all you do...the little words and thoughts you share with people have a large impact on our personal and business lives. I love what I do because you reminded me its fun!
~ N. Patel, Customer Service Manager and convention audience member

It was very apparent from the onset of your presentation that you spoke with several attendees in advance of the meeting. I watched as our management`s eyes opened with amazement at the knowledge and preparation you made in understanding our products and challenges.
~ Hewlett-Packard Company

You were such a ray of hope to see and listen to at the Site meeting. Since losing my father 2 months ago, life and "things" have seemed very off for me. I have thought about your "cappuccino moments" and the dream board you suggested every day, so you definitely made an impact on me. Having worked for AT&T wireless I thought I had seen all the motivational speakers known to man! You were fun, gave great examples and truly inspired even me who has been so down.
~ Society of Incentive and Travel Executives

Outstanding job Barbara! You were by far the highest rated speaker in our staff development and leadership series. Your energizing and idea-packed session, Engage Staff, Deliver Service, Dream Big! was the perfect message to get everyone to take ownership and accept responsibility for patient satisfaction and their own work and life satisfaction. The comments on our staff evaluations were full of praise and superlatives!
~ Jeanne Wilson Manager, Training and Development, Slidell Memorial Hospital

Congratulations on your smash hit presentation, "Passion, Power & Prosperity: Put More in Your Life!" It was obvious from your packed, "standing room only" sessions that our sales associates loved your energy, powerful message and entertaining, yet genuine, style.
~ Coldwell Banker