Barbara Sanfilippo

Biography

As both an inspirational speaker and business consultant, Barbara has two objectives: to help individuals define success, live an on-purpose life and Dream Big!, and to help organizations and business owners out-service, out-smart and out-sell the competition.

Her high energy, entertaining and interactive style combined with her idea-packed programs have earned her high marks and repeat business from associations, corporations, and entrepreneurs in nearly every industry segment including: financial services, healthcare, hospitality, mortgage, real estate, retail, government, and many more. Specializing in motivation, customer service and sales, Barbara draws upon her background as a Vice President and Regional Sales Manager with Bank of America. In addition, her training and consulting company, Romano & Sanfilippo, assists organizations in building a high performance sales and service culture. The combination of her hands-on experience and research into the specific needs of your group assures a tailored presentation that addresses the unique challenges facing your audience.

Barbara is multi-talented with strong experience in delivering both inspirational and business keynotes for 200 - 2000 people, facilitating senior management retreats, conducting workshops and speaking at sales incentive and staff recognition events. She also offers private group telecoaching sessions.

She is the author of the book, Dream Big! What`s The Best That Can Happen? and contributing author in, The Service Path, Your Roadmap For Building Strong Customer Loyalty. The National Speakers Association inducted her into the prestigious, Speaker Hall of Fame in 2001, along with past recipients: Ken Blanchard, Zig Ziglar, Les Brown and Brian Tracy.

Publications

Dream Big! What`s The Best That Can Happen?

Every one of us has hopes and dreams. You do. I do. For years I`ve been sharing my Dream Big message with audiences around the world. Many of my friends have told me, "Barbara, you have a talent for creating everything that you want. You imagine a dream and then it just happens." I get numerous letters from people in my audiences who write, "I tried your suggestions and you won`t believe what happened." With excitement they write about their wonderful new relationship, dream job, or new house. This book is for you if: You are frustrated with your job or career but can`t seem to take the next step. You would like to create a satisfying long-term relationship or improve the one you currently have.

You have ever said to yourself, "There must be more to life." You feel like you`re making a living and not living your life. You want to embrace your spiritual side and deepen your faith.

You want to begin celebrating and appreciating all the blessings you currently have. You want to overcome obstacles and fears that hold you back from achieving your full potential. You want to find time to enjoy yourself and play more.

Other Publications:
The Service Path! Your Roadmap For Building Strong Customer Loyalty!
This book gives perspectives on providing effective customer service with great ideas, techniques, principles and strategies to retain customers.

Titles

Lead in High Definition -- Build a High Performance Team

Dream Big! What`s The Best That Can Happen? or Dream Big! Success or Significance?

Life is a Cappuccino - When is Enough, Enough?

Outclass Your Competition with Five-Star Service or The Evolving Sales and Service Culture - What`s Next!

Staff Engagement -- The Key to Bring Your Service and Brand Alive!

Build a Business, Advise a Client, Get a Life!

Winning Sales Strategies of Top Performers -- The Critical Edge!

Build a Winning Sales Team -- Sales Management Best Practices

Five Star Service and Sales -- It Starts With Me!

How to Manage Your Book of Business -- The Secret to Expanding Customer Relationships

The HR Director`s Role -- Be Savvy, Be Strategic, Be Smart!