Albert Mensah

Biography

Rising from his humble beginnings in Ghana, Africa, Albert Mensah has become one of theworld's leading motivational speaker, leadership coach and trainer for employees at top companies throughout the United States, Canada, Europe, Africa, and the Middle East. With an impressive client list that boasts, Starbucks, Merrill Lynch, Boeing, John Deere Corporation, and Wells Fargo Bank, he has built a strong reputation among business leaders and corporate executives as the catalyst for driving employee morale,increasing work productivity, and enhancing team commitment through his energizing, inspirational, and often invigorating speaking engagements. A natural-born leader and pioneer, Albert quickly elevated in the highly saturated, competitive speaking industry and grew a startup company from zero to $300,000 in annual revenues through creative marketing and extensive networking strategies. True to his brand of excellence, he earned the prestigious, "Certified Speaker Professional" award—a nominal feat only given to the top 7% of international professional speakers—in just four years instead of the standard five-year period. He placed second in the Prestigious Toastmasters World Championship of Public Speaking. Prior to launching his speaking business, Albert held a successful career in sales with some of key industry players in the telecommunications industry. Starting in sales representative positions, he rapidly advanced to a top contributor status by repeatedly exceeding annual revenue and quarterly sales quotas. He relied heavily on innovative marketing techniques, deep business acumen, and strategic relationships to consistently gain new clients and expand market share for the US West, Pacific Bell, and Donnelly Directories. In 1993, intrigued by the US World Cup Soccer series held in the United States, Albert jumped at the opportunity to open a retail sporting gear store despite having no industry experience. Starting with a modest investment of a little more than $5,000, he steadily grew the retail store into a profitable, six-figure revenue operations securing contracts with the local high schools and sporting teams. The retail store generated double-digit revenue growth every year and was later sold at a profit to a new owner. An avid learner, Albert has a bachelor's degree in English from Western Maryland College and has taken numerous training and advanced coursework at various institutions including University of Washington Extension School of Training & Development and the Dale Carnegie School of Public Speaking.

Titles

Everyday is an Opportunity Lately, the news about business and your personal life has been thick with phrases like "Economic Recession, stock market volatility, weak dollar, housing crisis, foreclosure, and "fears for the future". However, the gloom-and doom headlines obscure many bright opportunities. At this revealing high-impact session, The Master Opportuniac, Albert Mensah will analyze today's news and explain why he believes there are more opportunities now than before- if we would recognize where our strengths lie. Beyond Customer Service Respect and common courtesy are amenities everyone needs and deserves, and yet frequently don't get. Everyone wants to be treated fairly, and with dignity, and today's customers are no exceptions. They certainly want to be treated fairly and with respect. Although they may not always say it, customers, like each of us, are affected by rudeness, lack of attention, and/or lack of respect. This program will give you the tools and insights to deliver a "WOW" service that will create positive experiences for customers each and every time. Leaders: Born or Made? Take a moment to paint a mental image of someone you hold esteem as a leader. Focus on appearance, actions, habits, and life-style. When your picture appears sharp and clear, ask yourself these questions: What specific personality characteristics does this person possess? How does this person relate to others, professionally and socially? When you've examined thoroughly the qualities that you feel make this person a leader, ask yourself one more question" Was this leader born with such well-developed leadership traits? The answer is an emphatic "no"! Characteristics like being a good communicator, a motivator, a mentor, or coach are and can be developed. Being decisive, determined, and effective when planning and reaching goals are qualities and skills that can be learned, improved, utilized, and honed. In this interactive session, you will understand what a leader is.. and is not, project a more dynamic image, determine which leadership attributes you already possess and learn how to motivate a team, including "difficult" people.