Robert Wendover

Biography

Robert W. Wendover has been researching and writing about workforce trends for more than 20 years. He currently serves as Managing Director of the Center for Generational Studies.

Mr. Wendover has authored the Center`s training curriculum Generations: Understanding Age Diversity in Today`s Workplace. His nine books include: Crossing the Generational Divide, On Cloud Nine: Weathering the Challenge of Many Generations in the Workplace, High Performance Hiring, High Performance Recruiting, Two Minute Motivation: How to Inspire Superior Performance, and Handpicked: Finding and Hiring the Best Employees. His first book, Smart Hiring, first published in 1988, has just been released in its sixth edition.

Mr. Wendover serves as the editorial director of the Center`s monthly newsletter, GenTrends, and has written or contributed more than 200 articles for a wide variety of publications. Mr. Wendover is a regular guest on radio and TV across the U.S. His credits include CNN, CNBC, The Atlanta Journal Constitution, The Detroit Free Press, The Florida Sentinel, The Denver Post, The Providence Journal, The Fort Worth Star-Telegram, Entrepreneur, Money and even Women`s Wear Daily. In addition, he has written monthly columns for both retailers and Realtors. Mr. Wendover has also served as special advisor to the American Productivity and Quality Center.

Mr. Wendover`s education includes degrees in psychology, education and industrial arts. He served on the management faculty of the University of Phoenix for more than ten years. He has earned the designation of Certified Speaking Professional (CSP) from the National Speakers Association. Along with being past president of both the Colorado Speakers Association and the Rocky Mountain Chapter of the American Society for Training and Development, he is two-time past chair of the National Meetings Industry Council.

His clients include IBM, KPMG, Discover Card Services, Shell Oil, International Dairy Queen, Kaiser Permanente, CITGO, Chevron USA, the Food Marketing Institute, Searle Pharmeceuticals, Super 8 Motels, Ace Hardware, Major League Baseball, the Professional Golfers Association and a host of other household names, government agencies, and educational institutions.

Publications

Smart Hiring:
The Complete Guide to Finding and Hiring the Best Employees

Finding and keeping the right employees is critical to the success of your organization. But with the tangle of legal and practical issues involved, the hiring process is often littered with mistakes -- mistakes that can cost you money, customers, and your reputation.

Smart Hiring helps you sidestep the pitfalls that are tripping up the competition and shows you how to attract and hire the candidates who will put you on the road to success.

Titles

Hey Dude! Managing Age Diversity in Today`s Workplace
This popular keynote started as a simple briefing on the four generations. It has evolved into a session that provides practical solutions to the most common challenges that organizations face in managing a cross generational workforce.

Training Millennial Mind
Whether you are a trainer, an instructor, or a manager, your ability to deliver content that "sticks" will save you time, money and heartburn. This session provides strategies for adapting your materials, assessing learning, and fostering skills in those you have little patience for talking heads and PowerPoint slides.

Understanding the Millennial Mind
How do you manage the most diverse, wired, impatient and fun-loving generation in US History? This session will help you understand the motivations of those in their teens and twenties and what you can do to connect with them and foster top performance.

Leadership and the Emerging Generations
The face of leadership will change drastically this decade. This keynote will show you who to align with the values and expectations of the young talent who will assume responsibility for strategy and direction going forward. You`ll gain insight and strategies for recruiting, developing and mentoring the future leaders of your organization.

Succession Planning and the New Generations
Is a unique program focused on how your organization can ensure tomorrow`s success by integrating the aspirations of young professionals with the wisdom of veteran managers. Based on extensive research, this program reveals the values and expectations of those who will assume responsibility in your organization.

Competing for Good People in a Challenging Economy
Ads are out. Social networking is in. Whether you`re in a large organization or small, your effectiveness at on-boarding the right people will determine your success as the economy improves. This program provides you with the secrets to recruiting, hiring and retaining the best talent in the next decade.

Business to Business Selling and the Emerging Generations
The sales climate is being transformed by a generation of consumers who have learned to shop and spend from an early age. Your continued sales success will depend on tailoring your products and programs to the mindset of these demanding and impatient young buyers. Walk away with a passel of proven strategies for connecting with this new generation of buyers and the way they`ll do business.

Customer Service and the Emerging Consumer
At 81 million strong, Millennials will have a greater impact on the market place than the Baby Boomers did. This program defines the values, beliefs and demands that the Millennial cohort of customers bring to today`s marketplace. It provides examples of how successful firms are meeting these demands and concludes with a recipe for meeting these expectations.