Julie Burch

Biography

Julie Burch is the President of JLH Presentations, as well as, an adjunct instructor at Southern Methodist University and a member of the National Speaker`s Association.

Julie has had the privilege of speaking to audiences in all 50 states, Washington DC, St. Thomas, St. Croix, Puerto Rico, Canada, England and Wales. Where she has designed programs for industry leaders such as Texas Tech University, Texas Women`s University, Columbia Gas of Ohio, The Beryl Companies, The United States Army, The United States Air Force, Subway, Kentucky Fried Chicken, Holiday Inn, Husky Oil, and The Society for Human Resource Management`s HR Southwest Conference. She was also honored with a guest appearance on "Good Morning America" where she was interviewed by Diane Sawyer.

Julie has dedicated her life to the pursuit of helping companies improve the bottom line through customer service and the consistent growth and development of people. She has coordinated, developed and delivered top notch, highly effective classroom style training with powerful results. All of Julie`s presentations are dynamic, high energy, highly interactive and packed with real world, tangible techniques the audience can implement immediately. Julie also loves to make them laugh! She has discovered the more her audience laughs the more they learn.

Julie is also an author. She is the coauthor of: The Princess Principle: Women Helping Women Discover Their Royal Spirit, which is a motivational book for women.

Julie also has released two CD`s including her Assertive Communication Skills program as well as, her Stress Management program. Two of her most popular and most requested topics.

Julie lives in Flower Mound, Texas with her husband who is the love of her life!

Publications

The Princess Principle:
Women Helping Women Discover Their Royal Spirit

The Princess Principle is the first in a series focusing on women who want to develop their personal and professional lives.

Written by everyday heroines, each chapter contains a true personal story of inspiration, of hope, of overcoming lifes challenges, and the discovery that our greatest potential is within ourselves.

Titles

You Want Me To Do What??
Change is happening at breakneck speed: the competition is tougher, the customer is more sophisticated, margins are shrinking, entire industries are disappearing and everybody is downsizing -- trying to do more with less. In this dynamic, highly interactive, and enlightening seminar Julie Burch will show you how to keep ahead of change, not just keep.

The Master Manager
Moving from Manager to Leader. Help your team understand the basic game plan and be better leaders! This topic focuses on leadership techniques that managers can apply to optimize success.

There is Never Enough Time!
In this dynamic, high energy, and highly interactive seminar the audience will learn the 4 key ingredients you must "get" to find success in time management and organizational skills.

I Am Soooooo Stressed Out!
Everyone faces stress. It`s a fact of life. What you do with it makes the difference between enjoying your life or resenting it, between being challenged or being overwhelmed. The demands and the pace of our busy lives pressure us all. Some master it and some do not. The trick is to take back control!

Why Did you Say That?? -- Advanced Communication Skills and Styles
Have you ever had a conversation with someone, walked away and thought to yourself "They have no idea what I just said!" Then this is the seminar for you. In this dynamic, high energy, and highly interactive training you will learn the best of the best communication skills.

Speak Up... And Actually Be Heard
What is assertive communication? What does it look like and what does it sound like? So many people are really unsure how to be assertive in their communication. Assertive Communication Skills for Professionals. This presentation can be modified for women.

Exceptional Customer Service: It`s In the Bag!
What do handcuffs, tiaras and Mardi Gras masks have to do with customer service? Everything! They all mean something and they are tons of fun, too! Help your team to see customer service skills as memorable and applicable. With the unique training tools Julie Burch brings to the table they will never forget.

Ask about her other customized topics:
Generational Communication
Teamwork
Dealing with Difficult People
Conflict and Confrontation skills for Professionals
Customer Service designed specifically for the restaurant industry
Business Etiquette
Dining Decorum